It has been a fantastic week in Knowsley Citizens Advice for our clients and team of hardworking staff and volunteers. One of our advisors, Angela, was approached by a client to assist with a Personal Independence Payment(PIP) Appeal when the client was left out of pocket after their assessment did not have a satisfactory outcome. […]
Congratulations to one of our clients on successfully appealing a benefits decision, this week. Our team of dedicated volunteers in Knowsley Citizens Advice were on hand to provide assistance with getting the client’s benefit reinstated. Not only was the appeal a success but it has also given our client a boost in their income worth […]
Congratulations to one of our clients on securing a successful outcome to their Personal Independence Payment(PIP) appeal. Our advisors provided assistance, guidance and support to the client in preparing for and presenting their appeal case, after the client was given a nil award in an initial assessment. As a result of the help they received […]
This week Angela, one of our advisers was delighted to be able to help one of our clients with a PIP/DLA re-assessment. The client was previously receiving the lower rate component of £21.80 a week and the higher rate mobility component of £57.45 per week, giving them a PIP/DLA income of £79.25 a week. After […]
A client visited the bureau to request a benefit check as they were due to have a change of circumstances in their life and wanted to know how this change may affect their benefit entitlements. Upon a review of their circumstances, Danny noticed that the client was not in receipt of a premium in their […]
Good News Tweet We’ve just helped a client win a PIP appeal, securing them £5413.20 a year plus a back payment of £2393.94 #benefits #GetAdviceKnowsley Share ThisFacebookTwitterLinkedinemail
Pregnancy can be a special but also a stressful time for many women, especially when it comes to employment issues. One of our dedicated team of advisers has just helped an expectant mother, confronted with the threat of dismissal by her employer for taking time off sick, due to her condition. The adviser provided guidance […]
We have recently compiled a document of all the Welfare Reform changes that have occurred, or will be happening this year. As some of these aren’t the most accessible, we thought it would be handy if we post a short summary of some of the changes on our blog for all of you to have […]
We are currently working hard on a research and campaign we call ‘The Readability Project’. It is looking at benefit letters and how easy they are for people to understand. We found so many local people have difficulty understanding these letters, they come into Citizens Advice for help with them. Our project focuses on Universal […]
One of our research volunteers Ellie has been looking at the barriers our community faces when trying to claim benefits, looking particularly at the difficulties that can arise when dealing with the online aspects of benefits. Due to the introduction of Universal Credit, sorting out benefits online is all the more challenging.
