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Posts tagged: Advice

£6,500 Awarded In Backdated Benefit

danny benefits good news

A client visited the bureau to request a benefit check as they were due to have a change of circumstances in their life and wanted to know how this change may affect their benefit entitlements. Upon a review of their circumstances, Danny noticed that the client was not in receipt of a premium in their…

£2,490 Charitable Grant Towards New Boiler

danny

Good News Story of the Week in Knowsley Advice At this time of the year, as we move into the cold, dark nights, a faulty boiler can be a major problem for those people who cannot afford replacement or repairs. This week we were delighted to be able to help one of our clients in…

Problems with your Child Tax Credits being stopped unfairly?

We’ve been noticing a worrying trend at Citizens Advice Knowsley recently, with a significant number of people visiting us due to their Child Tax Credits (CTC) being stopped without a proper reason. The payments are usually stopped by a company called Concentrix, who are working on behalf of HMRC and are responsible for handling CTC…

Good News Story of the Week – PIP

More good news! It has been a fantastic week for one of our clients and our benefits advice team. We successfully assisted with a Personal Independence Payment (PIP) appeal, recently, securing our client £3,700 in PIP. This is yet more evidence of how important the guidance and support provided by the Knowsley Citizens Adivce service…

Digital Barriers To Claiming Benefits

person using computer

One of our research volunteers Ellie has been looking at the barriers our community faces when trying to claim benefits, looking particularly at the difficulties that can arise when dealing with the online aspects of benefits. Due to the introduction of Universal Credit, sorting out benefits online is all the more challenging.

Volunteer Experiences

Volunteer Emma

Here are 3 articles telling you about 3 volunteer experiences during their time volunteering for Citizens Advice Knowsley. Emma – Research and Campaigns Volunteer Emma Emma is one of our volunteers, who has recently joined us and is part of the research and campaign team. She aims to improve both the Citizens Advice service as…

Good News Story of the Week

Good News Story Tommy

Congratulations to Tommy, one of our dedicated volunteers in Kirkby! This week he advised a client on their benefit entitlement and discovered they were eligible for a Severe Disability Premium. We have just applied for severe disability premium for a client for nearly £13,000 Great work here today #advice pic.twitter.com/r8UQhnwEIE — Knowsley CAB (@KnowsleyCAB1) August…

5 Facts About Citizens Advice Knowsley

People Meeting

1) Our Service is Free and Confidential You don’t have to pay us or worry about us discussing your issues with the next-door neighbour or our hairdresser. 2) We currently have 63 volunteers And there are more than enough biscuits in the office to go round, with room for more volunteers! 3) We help with…

Good News Story of the Week

twitter photo

Well done to Les, one of our dedicated team of volunteer advisors, who this week, achieved successful outcomes for two of his clients. Congratulations to Les who has just helped a client write off a debt of £10 000, our client was delighted ? #advice pic.twitter.com/AMlAzmIS1Y — Knowsley CAB (@KnowsleyCAB1) July 27, 2016 Les wrote…