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Good News Story of the Week

get advice knowsley

Well done to Les, one of our dedicated team of volunteer advisors, who this week, achieved successful outcomes for two of his clients.

Les wrote a letter on behalf of a client to the local authority, querying an alleged benefit overpayment. He got the authority to admit an error and write off the £10,000 debt, which had been causing his client considerable stress and concern.

Another client received assistance from Les completing a benefits claim form, which resulted in a successful application/assessment, giving the client a £7,000 increase to their yearly income.
Understandably, both clients were extremely happy and grateful to Les for his help and support. This is all in a day’s work for our team of staff and volunteers and shows how the right advice and assistance can have a positive impact on the lives of those in need. We are here, whenever you need us.

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