Why are we doing this research? Recent changes have created a cause for concern. Figures have shown that in the last financial year youth homelessness has risen across Knowsley, and the North West in general. This is a worrying trend and could be down to a number of...
What is Universal Credit? Universal Credit is a relatively new benefit which is set to replace 6 other types of benefits, including income-based JSA, income-related ESA, Income Support, Housing Benefit, Working Tax Credit and Child Tax Credit. If you’re currently...
We are currently working hard on a research and campaign we call ‘The Readability Project’. It is looking at benefit letters and how easy they are for people to understand. We found so many local people have difficulty understanding these letters, they come into...