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Previous Campaigns

Digital Barriers To Claiming Benefits

person using computer

One of our research volunteers Ellie has been looking at the barriers our community faces when trying to claim benefits, looking particularly at the difficulties that can arise when dealing with the online aspects of benefits. Due to the introduction of Universal Credit, sorting out benefits online is all the more challenging.

On Hold Campaign

Philippa

Our researcher Philippa About the Campaign: In 2015 Knowsley CAB launched the ‘On Hold and Left in the cold’ campaign which aimed to identify problems the public face when making enquiries regarding key issues in people’s day to day lives, such as benefits, tax credits or energy enquiries. Our campaign focused on DWP (Department for…