Good News Story of the Week
Well done to Les, one of our dedicated team of volunteer advisors, who this week, achieved successful outcomes for two of his clients.
— Knowsley CAB (@KnowsleyCAB1) July 27, 2016
Les wrote a letter on behalf of a client to the local authority, querying an alleged benefit overpayment. He got the authority to admit an error and write off the £10,000 debt, which had been causing his client considerable stress and concern.
Another client received assistance from Les completing a benefits claim form, which resulted in a successful application/assessment, giving the client a £7,000 increase to their yearly income.
Understandably, both clients were extremely happy and grateful to Les for his help and support. This is all in a day’s work for our team of staff and volunteers and shows how the right advice and assistance can have a positive impact on the lives of those in need. We are here, whenever you need us.