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Posts by: Knowsley_CAB

£2,490 Charitable Grant Towards New Boiler

danny

Good News Story of the Week in Knowsley Advice At this time of the year, as we move into the cold, dark nights, a faulty boiler can be a major problem for those people who cannot afford replacement or repairs. This week we were delighted to be able to help one of our clients in…

Problems with your Child Tax Credits being stopped unfairly?

We’ve been noticing a worrying trend at Citizens Advice Knowsley recently, with a significant number of people visiting us due to their Child Tax Credits (CTC) being stopped without a proper reason. The payments are usually stopped by a company called Concentrix, who are working on behalf of HMRC and are responsible for handling CTC…

Good News Story – Maternity Benefits

maternity benefits

Pregnancy can be a special but also a stressful time for many women, especially when it comes to employment issues. One of our dedicated team of advisers has just helped an expectant mother, confronted with the threat of dismissal by her employer for taking time off sick, due to her condition. The adviser provided guidance…

Welfare Reform – 6 Highlights from our report

living wage

We have recently compiled a document of all the Welfare Reform changes that have occurred, or will be happening this year. As some of these aren’t the most accessible, we thought it would be handy if we post a short summary of some of the changes on our blog for all of you to have…

Money Saving Tips for Students – Top 7

council tax bill

Students are always looking for ways to save money, so here are 7 top money saving tips for students. Journeys to and from home, university and social activities can mean that transport alone can cost the average student a considerable amount. Make sure you book your train tickets in advance to get the best deal…

Universal Credit Research

Universal Credit

What is Universal Credit? Universal Credit is a relatively new benefit which is set to replace 6 other types of benefits, including income-based JSA, income-related ESA, Income Support, Housing Benefit, Working Tax Credit and Child Tax Credit. If you’re currently receiving any of these benefits, you are likely to be affected by the Universal Credit…

Good News Story of the Week – PIP

More good news! It has been a fantastic week for one of our clients and our benefits advice team. We successfully assisted with a Personal Independence Payment (PIP) appeal, recently, securing our client £3,700 in PIP. This is yet more evidence of how important the guidance and support provided by the Knowsley Citizens Adivce service…

Practical Energy Saving Tips – Top 6

There are lots of ways to save energy in the household. Here are 6 practical energy saving tips. All too often the typical family home can be lit up like Blackpool Illuminations, as family members use different rooms of the house. But this can take its toll on the electricity, so encourage your family to…

The Readability Project

readability meeting

We are currently working hard on a research and campaign we call ‘The Readability Project’. It is looking at benefit letters and how easy they are for people to understand. We found so many local people have difficulty understanding these letters, they come into Citizens Advice for help with them. Our project focuses on Universal…