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Citizens Advice Knowsley

Articles & News

Meet Our New Outreach General Adviser

We're pleased to introduce our brand new Outreach General Adviser, Sharon Fender. Sharon joined Citizens Advice Knowsley as a volunteer in ...

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New Partnership with Enterprise Hub

Citizens Advice Knowsley have entered a new partnership with Enterprise Hub, the enterprise gateway for business start-up support in Merseyside. What ...

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Highlights From Our Readability Project

We recently completed our Readability research. Readability is defined as the ease with which a written text can be understood, ...

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Fantastic Launch for the Better Off Finance Project

The Better Off Finance Project will allow support for 800 individuals across the Liverpool City Region to manage money and ...

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What we do other than giving advice!

Research and Campaigns Forum, or what we do other than giving advice! The Research and Campaigns Forum in Manchester this ...

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Research on Youth Homelessness

Why are we doing this research? Recent changes have created a cause for concern. Figures have shown that in the last ...

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Citizens Advice Knowsley Volunteer Lands Dream Job

David started volunteering as our Commnications Officer in May 2016. Here is his success story. Since May 2016, I have ...

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Financial Capability Week

This week beginning 14th November, we are promoting Financial Capability. Take control of your finances! Advice, guidance and education. ...

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Contact Information

Phone: 0344 826 9694


Online Contact Form: Click Here

LIVE Webchat: Click Here

Adviceline phone service is available between 10am and 4pm Monday to Friday. Call charge infromation. Office opening hours, drop-in times and location information for Kirkby, Huyton and Halewood can be found on our Contact & Locations page.

Latest Success Stories

Debt Advice

Our experienced Debt Advice Team work throughout Knowsley with people who are affected by different types of debt. More information


The Adviceline team cover the whole of Knowsley and St Helens and will provide a gateway assessment over the telephone to clients who can’t get in to visit their local office and who are in need of assistance and/or support.

More Information:
What To Expect From Your Gateway Assessment

Facebook Posts

Our volunteer Tamara is here to gather information for new case studies #CABlive Tamara Siekmann ... See MoreSee Less

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Client just rang our caseworker Angela to say his PIP appeal has been successful and he's now entitled to arrears backdated to April 2017. #CABlive ... See MoreSee Less

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Our brand new Outreach General Advisor Sharon is ready to take your calls, emails and appointments. #CABlive ... See MoreSee Less

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Lots of people think about changing jobs in January. @CitizensAdvice shares tips on how to find a job and get a reference in the @DailyMirror ... See MoreSee Less

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Great news: We now have a dedicated Outreach Advisor who'll be taking appointments for the Halewood, Prescot, Whiston and Stockbridge areas. You can book an appointment via the usual contact information ... See MoreSee Less

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Up to 13 million households are charged too much for insurance. Don’t renew without shopping around ... See MoreSee Less

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Meet The Team

Lottery Funded Lloyds TSB LogoThe money advice serviceKnowsley Council