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Citizens Advice Knowsley

Articles & News

New Partnership with Enterprise Hub

Citizens Advice Knowsley have entered a new partnership with Enterprise Hub, the enterprise gateway for business start-up support in Merseyside. What ...

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Highlights From Our Readability Project

We recently completed our Readability research. Readability is defined as the ease with which a written text can be understood, ...

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Fantastic Launch for the Better Off Finance Project

The Better Off Finance Project will allow support for 800 individuals across the Liverpool City Region to manage money and ...

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What we do other than giving advice!

Research and Campaigns Forum, or what we do other than giving advice! The Research and Campaigns Forum in Manchester this ...

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Research on Youth Homelessness

Why are we doing this research? Recent changes have created a cause for concern. Figures have shown that in the last ...

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Citizens Advice Knowsley Volunteer Lands Dream Job

David started volunteering as our Commnications Officer in May 2016. Here is his success story. Since May 2016, I have ...

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Financial Capability Week

This week beginning 14th November, we are promoting Financial Capability. Take control of your finances! Advice, guidance and education. ...

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Big Energy Saving Week 2016

Big Energy Saving Week starts on 31 October 2016. It is a national campaign to help people cut their fuel ...

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Contact Information

Phone: 0344 826 9694


Online Contact Form: Click Here

LIVE Webchat: Click Here

Adviceline phone service is available between 10am and 4pm Monday to Friday. Call charge infromation. Office opening hours, drop-in times and location information for Kirkby, Huyton and Halewood can be found on our Contact & Locations page.

Latest Success Stories

Debt Advice

Our experienced Debt Advice Team work throughout Knowsley with people who are affected by different types of debt. More information


The Adviceline team cover the whole of Knowsley and St Helens and will provide a gateway assessment over the telephone to clients who can’t get in to visit their local office and who are in need of assistance and/or support.

More Information:
What To Expect From Your Gateway Assessment

Facebook Posts

Important changes to our service - week commencing 04/12 - Tuesday in Kirkby and Thursdays in Huyton will be for MONEY ADVICE DROP-IN ONLY
Our advisors will still be on hand for general advice drop-in at both sites for the remaining days of the week!
#citizensadvice #moneyadvice
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A short video depicting what we are doing and how we are looking forward ... See MoreSee Less

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Client attended having been turned down for PIP. Our welfare team helped with a mandatory reconsideration and the decision was overturned. Client awarded enhanced rate daily living and enhanced rate mobility for 3 years! Also giving a back payment amount of over £1900 #CABLive #Goodnews #Knowsley #Welfarebenefits ... See MoreSee Less

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A woman visited us needing help with benefit entitlements. I assisted her with carers allowance of £62.70 per week based on her circumstances. I also applied for a grant to write off her water arrears £1,300, as well as applying for a grant to buy a new Fridge freezer and this was awarded. #goodnews #CABlive #knowsley ... See MoreSee Less

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Today we said goodbye and good luck to one of our Bureau Support Officers after 8 years. Kelly will be sadly missed but we wish her all the luck in the future. Kelly started as a volunteer with Citizens Advice Knowsley before gaining full time employment. #Goodluck #Future #volunteering #Knowlsey ... See MoreSee Less

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Meet The Team

Lottery Funded Lloyds TSB LogoThe money advice serviceKnowsley Council