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Citizens Advice Knowsley

Articles & News

Research on Mental Health and Benefits

Why are we doing this research? Within Knowsley, the percentage of unemployed and economically inactive residents is greater than that of ...

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Job Vacancies

Current Vacancies   WELFARE BENEFITS CASEWORKER (35 hours) Fixed 12 month contract Salary: £23,398 p.a. A vacancy has arisen for a full time (35 ...

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Meet Our New Outreach General Adviser

We're pleased to introduce our brand new Outreach General Adviser, Sharon Fender. Sharon joined Citizens Advice Knowsley as a volunteer in ...

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New Partnership with Enterprise Hub

Citizens Advice Knowsley have entered a new partnership with Enterprise Hub, the enterprise gateway for business start-up support in Merseyside. What ...

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What we do other than giving advice!

Research and Campaigns Forum, or what we do other than giving advice! The Research and Campaigns Forum in Manchester this ...

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Citizens Advice Knowsley Volunteer Lands Dream Job

David started volunteering as our Commnications Officer in May 2016. Here is his success story. Since May 2016, I have ...

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Problems with your Child Tax Credits being stopped unfairly?

We’ve been noticing a worrying trend at Citizens Advice Knowsley recently, with a significant number of people visiting us due ...

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5 Issues AdviceLine Can Assist With

1) Benefits Welfare issues can often feel like a minefield designed to trick the person in need. AdviceLine can provide information ...

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Contact Information

Phone: 0300 330 9008


Online Contact Form: Click Here

LIVE Webchat: Click Here

Adviceline phone service is available between 10am and 4pm Monday to Friday. Call charge infromation. Office opening hours, drop-in times and location information for Kirkby, Huyton and Halewood can be found on our Contact & Locations page.

Latest Success Stories

Debt Advice

Our experienced Debt Advice Team work throughout Knowsley with people who are affected by different types of debt. More information


The Adviceline team cover the whole of Knowsley and St Helens and will provide a gateway assessment over the telephone to clients who can’t get in to visit their local office and who are in need of assistance and/or support.

More Information:
What To Expect From Your Gateway Assessment

Facebook Posts

Our volunteer rep Tommy and volunteer adviser Barbara have been making a difference in our community for quite a few years now, we are so grateful for their help! #CABlive ... See MoreSee Less

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We helped one of our clients on a low income receive £220 toward clothing and bedding from a charitable trust, we are here to help in any way we can #CABlive ... See MoreSee Less

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Our student volunteer Elle has been helping out with our Adviceline for the last 2 years. She enjoys helping the more vulnerable clients who need that extra push to go forward. #CABlive ... See MoreSee Less

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Our Financial Capability Adviser Emma helped a client who was receiving ESA gain permanent employment. She provided support with his job search, CV and general employment advice. He's now been in his new job for over 6 months and his wellbeing has improved considerably. #CABlive ... See MoreSee Less

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#UniversalCredit could leave 2.1 million working families worse off. @CitizensAdvice are calling on the government to review the reduced work allowance and give workers better financial security ... See MoreSee Less

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Citizens Advice Knowsley updated their cover photo. ... See MoreSee Less

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The deadline for making a #PPI claim is 29 August 2019. We can help you work out if you’re eligible to make a claim, and how you can do it for free ... See MoreSee Less

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Meet The Team

Lottery Funded Lloyds TSB LogoThe money advice serviceKnowsley Council