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Citizens Advice Knowsley

Articles & News

Research on Mental Health and Benefits

Why are we doing this research? Within Knowsley, the percentage of unemployed and economically inactive residents is greater than that of ...

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Job Vacancies

Thank you for your interest in joining Citizens Advice Knowsley. We currently have no job vacancies, please check back soon.

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Meet Our New Outreach General Adviser

We're pleased to introduce our brand new Outreach General Adviser, Sharon Fender. Sharon joined Citizens Advice Knowsley as a volunteer in ...

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New Partnership with Enterprise Hub

Citizens Advice Knowsley have entered a new partnership with Enterprise Hub, the enterprise gateway for business start-up support in Merseyside. What ...

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What we do other than giving advice!

Research and Campaigns Forum, or what we do other than giving advice! The Research and Campaigns Forum in Manchester this ...

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Citizens Advice Knowsley Volunteer Lands Dream Job

David started volunteering as our Commnications Officer in May 2016. Here is his success story. Since May 2016, I have ...

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Problems with your Child Tax Credits being stopped unfairly?

We’ve been noticing a worrying trend at Citizens Advice Knowsley recently, with a significant number of people visiting us due ...

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5 Issues AdviceLine Can Assist With

1) Benefits Welfare issues can often feel like a minefield designed to trick the person in need. AdviceLine can provide information ...

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Contact Information

Phone: 0300 330 9008


Online Contact Form: Click Here

LIVE Webchat: Click Here

Adviceline phone service is available between 10am and 4pm Monday to Friday. Call charge infromation. Office opening hours, drop-in times and location information for Kirkby, Huyton and Halewood can be found on our Contact & Locations page.

Latest Success Stories

Debt Advice

Our experienced Debt Advice Team work throughout Knowsley with people who are affected by different types of debt. More information


The Adviceline team cover the whole of Knowsley and St Helens and will provide a gateway assessment over the telephone to clients who can’t get in to visit their local office and who are in need of assistance and/or support.

More Information:
What To Expect From Your Gateway Assessment

Facebook Posts

23 hours ago

Citizens Advice Knowsley

Today HRH The Princess Royal officially opened our new office premises.

Here are a few images from the event. We will share more throughout the week.

The bureau is closed for the rest of the day, we will resume normal service tomorrow.
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You may be able to save £140 on your energy bill through the Warm Home Discount - our advice can help you apply ... See MoreSee Less

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HRH The Princess Royal will be visiting #Knowsley tomorrow to officially open our new office premises in #Kirkby.

There will be a limited service on this day and offices in Huyton and Kirkby will be closed from 12:00pm.

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Citizens Advice new energy star shows many suppliers are letting people down.

If you’re not happy with your supplier you should consider switching:
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Meet The Team

Lottery Funded Lloyds TSB LogoThe money advice serviceKnowsley Council