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Citizens Advice Knowsley

Articles & News

Highlights From Our Readability Project

We recently completed our Readability research. Readability is defined as the ease with which a written text can be understood, ...

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Fantastic Launch for the Better Off Finance Project

The Better Off Finance Project will allow support for 800 individuals across the Liverpool City Region to manage money and ...

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What we do other than giving advice!

Research and Campaigns Forum, or what we do other than giving advice! The Research and Campaigns Forum in Manchester this ...

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Research on Youth Homelessness

Why are we doing this research? Recent changes have created a cause for concern. Figures have shown that in the last ...

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Citizens Advice Knowsley Volunteer Lands Dream Job

David started volunteering as our Commnications Officer in May 2016. Here is his success story. Since May 2016, I have ...

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Financial Capability Week

This week beginning 14th November, we are promoting Financial Capability. Take control of your finances! Advice, guidance and education. ...

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Big Energy Saving Week 2016

Big Energy Saving Week starts on 31 October 2016. It is a national campaign to help people cut their fuel ...

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Problems with your Child Tax Credits being stopped unfairly?

We’ve been noticing a worrying trend at Citizens Advice Knowsley recently, with a significant number of people visiting us due ...

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Contact Information

Phone: 0344 826 9694


Online Contact Form: Click Here

LIVE Webchat: Click Here

Adviceline phone service is available between 10am and 4pm Monday to Friday. Call charge infromation. Office opening hours, drop-in times and location information for Kirkby, Huyton and Halewood can be found on our Contact & Locations page.

Latest Success Stories

Debt Advice

Our experienced Debt Advice Team work throughout Knowsley with people who are affected by different types of debt. More information


The Adviceline team cover the whole of Knowsley and St Helens and will provide a gateway assessment over the telephone to clients who can’t get in to visit their local office and who are in need of assistance and/or support.

More Information:
What To Expect From Your Gateway Assessment

Facebook Posts

Interested in becoming a volunteer adviser? Our Kirkby office are now recruiting. To find opportunities check out the link below! ... See MoreSee Less

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Just a quick reminder for everyone... the OLD five pound notes must be used by tomorrow, Friday 5th May 2017. After this you can legally refuse to take them as payment. ... See MoreSee Less

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Have you heard about Smart Meters? They were introduced last year however a lot of energy suppliers have decided to wait until 2017 before offering them to customers. They will eventually replace old meters, so here's 10 things you need to know about them. ... See MoreSee Less

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Let's Talk About Abuse. Whilst it is a difficult and delicate subject to talk about, the Talk About Abuse campaign aims to encourage ordinary people to confidently recognise signs of domestic abuse amongst friends and family. Watch our video on the link below
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Meet The Team

Lottery Funded Lloyds TSB LogoThe money advice serviceKnowsley Council